That is a terrific idea. I’m going to suggest that our Comms Committee (staff, volunteers, trustees) all do likewise. Thanks for posting.

What's the PONT

20130221-115930.jpgI wish I’d thought of that.

It was actually said by Jon Beech (@_jonb) on twitter and sparked a conversation about how senior officials could test the ‘lived experience’ of service users by trying to access their organisation’s website using a mobile phone. It’s been rattling around inside my head for a while and found its way out in the surroundings of a WordPress Users Wales meeting this week on responsive design.

I knew this was an important point when I first read it, and this is how it makes sense to me after the meeting. A few factual statements first:

  • People use websites to find out what services are delivered by organisations;
  • For large parts of society the Internet is the primary route they use;
  • Many people are using mobile devices (mobile phones, tablets etc) to access the Internet;
  • The percentage of people using mobile devices to do this…

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